FAQ

The village of Les Carroz is scheduled to open for the 2024 summer season from June 22 to September 08. On these dates, you have the assurance of being able to access all the activities and infrastructures of the resort.

If you are planning to travel by plane…
The following airports are nearby: Genève, Lyon, Chambéry, Annecy. From Geneva, professional transport companies (chauffeur service, private minibuses or shared shuttles) will take you to Les Carroz.

If you are planning to travel by train…
The following railway stations are nearby: Cluses, Genève, Annecy, Lyon. From the Geneva stations (Cornavin or airport), the Léman Express line (L3) serves Cluses station in 1h30. Tickets can be bought on the SNCF website. From the Cluses station, the “Les Carroz Flaine Express” bus service runs to Les Carroz.

If you are planning to travel by car…

• Geneva: 50 mins
• Lyon: 2h
• Paris: 5h
• Marseille: 4h45
• Montpellier: 4h46
• Annecy: 45 mins
• Chambéry: 1h20

Take the A40 motorway – Exit 19: Flaine – Les Carroz
Then, follow the RN 205 towards Sallanches. At the roundabout, take the D6 towards Arâches and then Les Carroz in just 15 minutes. To know the state of the mountain roads and the traffic conditions, consult the road info.

See below or the dedicated flyer for details of long-term, daytime and blue zone parking:

Long-term: Chalet Eline (46 spaces – 7 days maximum); Route du Battieu (38 spaces); Parking des Crêtes (20 spaces); Route des Moulins (17 spaces); Parking du Ris (70 spaces).

Daytime 8 am – 10 pm: Cable car parking (383 spaces); Route du Battieu (38 spaces); Route de la Barliette (39 spaces); Terrain de pétanque (18 spaces); Aquacime (75 spaces); Parking des Servages (12 spaces); Les Molliets (600 spaces)

Blue zone (parking discs are available from the Tourist Office): Chalet Eline (26 outdoor spaces); Route de la Barliette (7 spaces); Route du Serveray (18 spaces); Route des Moulins (8 spaces); Library (22 spaces – except on Tuesdays due to the weekly market).

The “hosting provider” solution: Are you staying in Les Carroz and looking for easier parking? Contact your accommodation provider to find out whether they have dedicated, reserved or covered parking spaces available for you during your stay.

Depending on your skiing preferences, you can choose:

The Grand Massif, with 5 linked ski resorts: Flaine – Les Carroz – Samoëns – Morillon – Sixt Fer à Cheval.
139 runs – 62 lifts – 1800 m vertical drop.

The Vill4ges, with 4 linked ski resorts: Les Carroz – Samoëns – Morillon – Sixt Fer à Cheval.
75 runs – 38 lifts – 1400 m vertical drop.

This season, the message is: get ahead of the game and take advantage of the best prices for all online purchases before 30 November 2023.

Whether it’s with the early booking offer, the family package or during the winter season… with the great Grand Massif ski pass deals… Whether it’s for families, beginner skiers or valley residents… Don’t look any further for the best price; it’s right here.

Are you looking for an all-inclusive holiday, or would you like to customise your holidays?…

The all-inclusive offers from the resort’s Central Reservations Office give you ideas for holidays with the family, as a couple or with friends, with discounts, services and facilities. It’s the perfect way to plan your winter and summer holidays.

Discover all the offers from Les Carroz Reservations

Two departures to the Carroz and Grand Massif slopes.

Take the Kédeuze cable car (Carroz 1200) from the village or the ski course meeting point. Access is by shuttle bus, the car park, or the Bardelle and Figaro carpets (free of charge).

Take the Molliets and Tête des Saix (Carroz 1500) chairlifts from Les Molliets for a direct ascent to the highest point in the Carroz area and the “crossroads” of the Grand Massif. Access is possible using your vehicle.

Buy your passes before you arrive via online sales at grand-massif.com.

If you already have a Skicard (with a hands-free holder) with your internet number on it, think about reloading your ski passes online.

Buy your passes as soon as you arrive at the various points of sale in the resort:

• in the centre of the village: stand-alone sales area opposite the Tourist Office and 24-hour ticket machines*.
• from the departure of the Kédeuze cable car: 400m from the centre (less than 10 minutes walk). 10 checkout counters open from 8.30 am to 4.45 pm throughout the season (Saturdays during school holidays until 7 pm) and 24-hour ticket machines*.
• at Les Molliets – Carroz 1500 (departure from the Molliets and Tête des Saix chairlifts): ticket office open during school holidays, every day from 8. 30 am to 1 pm and outside school holidays, on Saturdays and Sundays from 8.30 am to 1 pm. 24-hour automatic dispenser*.

*24-hour ticket machines only issue 4-hour consecutive, day and 6-day passes, adults and children only, Grand Massif and Vill4ges. CB card payment only.

Children under 8 get a free ski pass (regardless of the area – Grand Massif, Vill4ges, Carroz).

You can pay for your passes by credit card, cash, cheque or ANCV holiday vouchers. The latter are accepted for payment at the checkout.

The duration of your pass is triggered when you pass the first terminal. Example: I scan my pass at 12 noon, so it’s valid until 4 pm.

Simplify your skiing and let your car rest during your stay! Free, regular shuttle buses serve the various hamlets and residences in the resort, taking you to the centre and/or to the departure point of the Kédeuze cable car.

All these lines pass through the town centre: the bus stop in front of the Tourist Office.

You can find details of all the events taking place this week in the Agenda section.

Dogs are not allowed on the Kédeuze cable car in the winter.
Dogs on leads are allowed in the Kédeuze cable car in the summer.

You can send your request to the slopes service at pistes@skilescarroz.com or call 04 50 90 00 42.

Notify the Carroz rescue workers or have them notified by calling 04 50 90 00 42. Please include the name of the slope, the number of the nearest beacon, the circumstances of the incident/accident and, if applicable, the nature of the injury. The emergency phone number is 112.

Les Carroz is THE family resort par excellence! No matter what the season, there’s no room for boredom for your little ones. They will be pampered with animations, initiations or varied activities.

Rail sledging, miniature golf, hiking, cross-country skiing, sledging, swimming pool, etc.

Discover the Les Carroz market every Tuesday from 8:30 am to 1:00 pm.

You’re welcome to Les Carroz for a welcome drink and concert every Saturdays. Let’s celebrate your arrival in Les Carroz in style every Saturday from 6 pm, with a concert and a free drink.

For an overview of everything the resort has to offer (restaurants, activities, shops, etc.)… Consult our brochures, particularly the welcome guide published for each season.

There are three choices, depending on your physical condition, your skiing ability and the snow conditions. Treat yourself to a beautiful ski return with a view of the snow-covered village and the chalets on the red Timalets piste, the emblematic slope of Les Carroz.

Apprentice skiers also have the right to ski back but in an easier version via the blue Combe piste that winds through the fir trees.

If the weather or snow conditions don’t allow you to extend your day’s skiing all the way to the end, it’s best to return by cable car.

Before starting your day or week of skiing, consult the slopes map here.

You can download it or access it at any time on the Grand Massif app. To protect the environment, paper versions are printed in limited quantities and are available for €1 at the Cable Car ticket office.